News & FAQs
Our drivers are easily identifiable with the use of name boards with your name on it. The driver will greet you when you arrive and help you with your luggage to the car and take you to your destination in a timely manner.
You can track the driver real time location with out mobile application. The name of driver and vehicle number is also mentioned in the application which helps you find the driver easily. When you find the driver, he will help you with your luggage to the car and take you to your destination in a timely manner.
In the unlikely event that you can’t see your driver on arrival, then please call us on 020 8890 0220, quoting your name or reference and our trained staff will have no problem in assisting you and tracking down your driver.
Hounslow Minicabs owned a variety of vehicles including Minicabs for individual transfers, Mini Vans for families. Moreover we also have vehicles to carry your packages or luggage anywhere at London.
To the vehicles owned by Hounslow Minicabs, Click here
Payments can be made by cash, credit card including Visa, Master card, American Express, or any other credit or Debit card. Our aim is to facilitates the customers as much as possible.
If you have corporate account then you can pay after a pre defined interval (e.g. once a month).Corporate accounts streamline the billing process and take the fuss out of paying for each and every journey. And because it makes life easier for us too, you’ll get a discount!
All of our driver are expert in their job with more than 1 year PCO experience. All of our cars are equipped with PDA (Portable Digital Assistant) devices loaded with an up to date satellite navigation software to assist them with finding the right destination.
If you have left any property in the car we have a procedure that our drivers will return the lost property to our main office. If we can locate what you have lost and who has lost it, then we can keep your item securely until you need to collect it or have it posted out to you for a small fee or you can also have it dropped off by one of our drivers, which will also incur a taxi fare charge.
When you book a ride with Hounslow Minicabs, we take pride in making sure you get to your destination no matter what the problem. So if your designated driver can`t make it due to, for example a breakdown, we will make sure a replacement driver is with you in a timely fashion and at no extra cost to you.
Hounslow Minicabs runs Private Hire Cars, so you must book the taxi first through our dispatch office on
020 8890 0220 and wait for your properly licensed driver to come and pick you up. Only London style Black Cabs may be hailed of the street in the city of London.
Yes, we are licensed by the Public Carriage Office(PCO) and by law all cab companies need to licensed by the PCO. Also all our drivers are licensed to drive a cab too and are ENHANCED CRB checked for your safety and peace of mind.
All our vehicles are at A1 condition, we usually keep vehicles on the fleet for no longer than 5 yrs.
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Our mission is to serve our customers with prompt, safe and courteous service. | Our goal is to be Hounslow’s most trusted and reliable Minicabs company.
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